Return Policy
Holiday Return Policy
Orders placed between November 1st, 2024 through December 31st, 2024 will have an extended return window until January 31st, 2025. To view our full return policy, please read below.
Return Policy
Items Not Eligible For Refund Or Store Credit
- Returns received after 30 days of the original order delivery date
- Original shipping charges & fees
- PinkBlush eGift Cards
- Giveaways or promotional items with retail value
- Returns received in damaged/worn condition
- All accessories, scarves, intimates, photoshoot gowns, skincare, bags and clearance items are final sale and not eligible for returns or exchange
- Final Sale items cannot be returned, refunded or exchanged
- Items that have been washed, worn, or are without tags.
Refund Methods + Exchanges
Refunds are issued to your original method of payment or in the form of PinkBlush Store Credit, via eGift Card. Refunds cannot be issued to alternate cards or different forms of payment.
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PinkBlush Store Credit, via eGift Card -If you choose to receive your refund via PinkBlush Store Credit, you will receive an email with your PinkBlush eGift Card within 3-5 business days after your package is received. If you are returning items that were paid for using an existing PinkBlush eGift Card, you will be issued a new PinkBlush eGift Card with an updated balance.
NOTE: PinkBlush eGift Card balances cannot be transferred to credit cards or to any other methods of payment (Amazon Pay, Apple Pay, Android Pay, Paypal, etc). - Original Method of Payment - You will receive a refund to your original method of payment within 3-5 business days after your package is received.
- Combined Payment Method (PinkBlush eGift Card + Other Payment Methods) -If you used a PinkBlush eGift Card combined with another payment method, we will first refund the total amount charged to the alternate form of payment. The remaining balance will be returned to you via your original PinkBlush eGift Card.
- Exchanges -At this time we are only able to offer exchanges for the same item and same color in a different size. Exchanges are offered for all returns based on inventory availability and will be offered at the time of return submission. Exchanges through ReDo are currently only available on U.S. orders and will be shipped via Standard Shipping.
Multiple Order Returns
Damaged Items
Excessive Return Policy
PinkBlush reserves the right to limit or refuse service to customers that show excessive return activity, which is defined as:
- Customer’s lifetime order value exceeds $2,000 combined with a return rate of 80% or more.
Return rate is calculated as the dollar amount of returns divided by the dollar amount of purchases over the same period. Customers that fall within the above criteria will be subject to a modified return policy, which may include but is not limited to, store credit only for returns, ineligibility for free returns, refusal of orders, and charge a restocking fee for returns.
Order and return history can be viewed by going to your order history.
How To Return
Tried it on and didn’t love it? Thank you for shopping at PinkBlush! If something is wrong with your order, contact us right away so that we can make it right.
Domestic Returns
- Purchase ReDo at checkout for $1.98 (first item) plus $1 for each addition item up to $5.98 - With the purchase of Redo, you will not only receive FREE unlimited returns and exchanges, but your package will also be protected if lost, stolen, or damaged in transit. Note: We are not able to retroactively add ReDo once an order has been processed.
- Use a PinkBlush pre-paid return label - A $6.95 USD return shipping fee will be deducted from the refund amount if a PinkBlush pre-paid return label is used.
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Ship the items on your own - Purchase postage from your preferred carrier. You’ll pay the carrier at the time you ship your return.
NOTE: Please be sure to include your RMA form to ensure your return can be processed correctly. When purchasing postage, we strongly encourage you to insure your package and record the tracking info. Please be aware that we cannot take responsibility for any lost or damaged packages which are not shipped with our label, and your return shipping costs cannot be reimbursed. -
You will ship your package to:
PinkBlush Returns
25392 Commercentre Dr
Suite A
Lake Forest, CA 92630
United States
Canada Returns
If for any reason you are not happy with your order, you may return it within 30 days from confirmed delivery date.
Return Shipping Options- Use a PinkBlush pre-paid return label - Visit our return portal to get your pre-paid return label. A $10 USD return shipping fee will be deducted from the refund amount if a PinkBlush pre-paid return label is used.
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Ship the items on your own - Purchase postage from your preferred carrier. You’ll pay the carrier at the time you ship your return. No return shipping fees will be deducted from your refund amount.
NOTE: Please be sure to include your RMA form to ensure your return can be processed correctly. When purchasing postage, we strongly encourage you to insure your package and record the tracking info. Please be aware that we cannot take responsibility for any lost or damaged packages which are not shipped with our label, and your return shipping costs cannot be reimbursed. -
You will ship your package to:
PinkBlush Returns
25392 Commercentre Dr
Suite A
Lake Forest, CA 92630
United States
- Visit our return portal to submit your return. You will be sent a prepaid return shipping label (if desired).
- Securely package your return items.
- Ship your package back to us using your preferred shipping method (if opting out of prepaid label).
- We will email you when your return is processed. Your return will be processed within 3-5 business days of receipt of the return package at our warehouse and your refund will be sent to the original method of payment used for the order. Depending on your bank, it may take another 3-5 business days for your refund to post to your account.
International Returns
If for any reason you are not happy with your order, you may return it within 30 days from confirmed delivery date. To start, follow these 3 easy steps:
- Place all the items you want to return back into the original package or use your own packaging.
- Include the original invoice or e-mail confirmation receipt in the package. If you cannot locate the invoice, give us a call or email us at 888-428-1358 or support@shoppinkblush.com.
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Take the package to your preferred carrier, pay for postage* and send the package to:
PinkBlush Returns
25392 Commercentre Dr
Suite A
Lake Forest, CA 92630
United States
Simple as that! Returns are processed within 3-5 business days of receipt and the payment is refunded via the method of your choice - either PinkBlush Store Credit, via eGift Card, or back to the original payment method (shipping charges are non-refundable).
* When purchasing postage, we strongly encourage you to insure your package and record the tracking info. Please be aware that we cannot take responsibility for any lost or damaged packages which are not shipped with our label, and your return shipping costs cannot be reimbursed.
PinkBlush reserves the right to determine eligibility for refunds, and update this Policy at any time without notice.
If an incorrect or personal item is returned in error, we will do our best to locate the item, but PinkBlush is not liable for anything returned to us in error, and cannot guarantee it is found and returned. If the package has been delivered to us, please contact customer service and we will do our best to return the item back to you. If the package is still in transit, please contact the mail carrier and request a return to sender.